Most of our guests fly to Geneva and we can arrange for you to be picked up at the airport and you have two different options – a shared transfer or a private transfer. Regardless of which option you choose there will be a driver in the arrivals hall with your name on a card. Please note that all of the transfers we arrange on your behalf are on a return basis unless you tell us otherwise. 

Please ensure that you have read the following information before you complete this booking form. Both adults and children are charged at the same price; however there is no extra charge for child seats or boosters.

If your flight is delayed when you reach your departure airport in the UK, we would be very grateful if you could let us know, either by calling 0033 450 74 75 21 or texting 0033 664 09 94 99. This will allow us to re-plan our schedule so that other guests do not wait and your party is re-allocated on to another transfer.


If you book a shared transfer, you may have to wait for another family to arrive.  We arrange shared transfers for arrivals scheduled to land within a maximum of 40 minutes of each other.  We try to combine your transfer with others on the same flight whenever possible.  We have our own vehicles but we also use other transfer operators for many of our transfers and the family you are travelling may not be staying with Chilly Powder and may be dropped off first depending on the location.  We only use operators coming to the Morzine area.  If there is a delay with the flight of the family you are sharing with, you will need to wait for this flight to arrive as it is extremely difficult to re-arrange the schedules at the last minute either with our own vehicle or any of the other companies we use.   Our transfer service allows us to find the best available shared transfers for you but problems due to delayed flights, exceptional traffic, road closures etc are out of our control. 


If you miss your flight or if your flight is cancelled, you will be charged for the cancelled transfer and if you need us to arrange a new transfer we will make our best efforts to find a suitable transfer to minimise your waiting time, when you arrive.  In the event of a transfer cancellation, the cost should be covered on your travel insurance.  For your departure transfer leaving the resort, we organise departure times to arrive at the airport 2 hours before your flight.  We allow extra time at certain times of the day and at certain times of the year to allow for heavy traffic.  We accept no responsibility for missed flights in the event of unforeseen circumstances or exceptionally heavy traffic and before booking transfers you should make sure your travel insurance fully covers you for missed flights for any reason.

Please note: If your arrival and departure date is not a Saturday it may not be possible to arrange a shared transfer for you, in which case the private rates will apply.

Public Coach Transfer – Five public coaches leave Geneva airport for Morzine on a Saturday at 8.30, 11.00, 12.40, 13.55 and 18.15. The booking desk is in the arrivals area of the airport, the cost is 61.50€ return and the coach takes just over 2 hours to drive to Morzine. You will then need to take a taxi from Morzine to Chilly Powder.

Taxis – You will find taxis outside of the airport, you should agree the price of the journey with the taxi driver before you depart, it is typically around 350€ one way.